What if I am unable to pay my previously owed balances? Will my water services be disconnected?

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WASD has created a payment plan to help customers pay their outstanding balances. The customer will be automatically enrolled into a payment arrangement based on how much they owe. As long as customers pay their current bill and the pre-determined payment plan amount, customer accounts will be considered in current status. Refer to the charts below, which outline payment plan durations and show a range for payment plans based on amounts owed. Customers will receive letters in the mail that specify their owed amounts or they can log into their accounts online where it will outline the specific payment amount and payment plans duration.