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Programs & Services
Miami-Dade County maintains more than 8,500 miles of underground water lines, as well as approximately 4,100 miles of sewer lines, serving some 2.4 million residents and thousands of visitors. Our drinking water is regularly tested to ensure its quality and surpasses federal, state and local standards.
The multi-year Capital Improvement Program ensures high quality drinking water and wastewater services are in compliance with all regulatory requirements. Water conservation efforts help protect this important natural resource while also educating future generations on the importance of smart water use.
News & Events
WASD has been ranked as the number one large water utility in the South Region for customer satisfaction, for the second consecutive year. This prestigious recognition was awarded by industry-leading market research firm, J.D. Power.
The Miami-Dade Water and Sewer Department (WASD) has recently partnered with the Florida Department of Economic Opportunity (DEO) and Promise to introduce the federally funded Florida Low Income Household Water Assistance Program (LIHWAP) to customers in our County.
Miami-Dade County's Water and Sewer Department's Water Wisely program offers residents water conservation programs and tips to become more water efficient and still maintain beautiful yards and landscaping.
Hurricane season runs from June 1 to Nov. 30. Creating an emergency water supply for you and your family is an essential part of emergency preparations. When a hurricane warning is announced you can fill clean, sanitized containers with Miami-Dade County tap water rather than buying bottled water.
Once again, the report shows that WASD staff works 24-hours-a-day, year-round to ensure high quality drinking water in our County,
Lessen your paper clutter by signing up for Water and Sewer’s Paper Billing. Your water bill will be conveniently emailed directly to your inbox, so you’ll never have to worry about misplacing your paper statement again.
Rebates are available on qualified high-efficiency toilets, faucets and showerheads that save money and conserve water.
About Us
We provide water and wastewater services directly to more than 400,000 retail customers and indirectly through wholesale (municipal) utilities. These services include water supply, transmission, treatment, distribution, conservation, wastewater collection, treatment, disposal and water reclamation.
You can pay your water bill online, through the mail or at any of our three customer service centers or a number of private payment centers located throughout Miami-Dade County.
Developers rely on our review and approval of plans, including system points of connection, water and wastewater service agreements, new mains conveyance and meters.
There are currently dozens of projects underway to enhance and upgrade our infrastructure utilizing state-of-the-art technology. This will create new jobs and increase service capacity that will support opening more businesses in the community.
