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Coronavirus (COVID-19) Updates

2019 Water Quality Report

WASD Payment Centers

  • The Inovah Cashiering system will be undergoing an upgrade. Due to this, all WASD Payment Centers will close at 2:30 p.m. on Monday, May 18. Please note that kiosks and online payments will NOT be affected during the upgrade. Cashiers’ windows at Caleb Center, LeJeune Office and South Dade Government Center will reopen at 8 a.m. on Tuesday, May 19.

Water and Sewer

We provide high-quality drinking water and wastewater services, promote water conservation and work to safeguard public health and the environment. Miami-Dade County maintains more than 7,700 miles of underground water lines, as well as about 6,200 miles of sewer lines, serving some 2.3 million residents and thousands of visitors. Our drinking water is regularly tested to ensure its quality and surpasses federal, state and local standards.

The multi-year Capital Improvement Program ensures high quality drinking water and wastewater services are in compliance with all regulatory requirements. Water conservation efforts help protect this important natural resources while also educating future generations on the importance of smart water use.

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About Us

We provide water and wastewater services directly to more than 400,000 retail customers and indirectly through wholesale (municipal) utilities. These services include water supply, transmission, treatment, distribution, conservation, wastewater collection, treatment, disposal and water reclamation.

You can pay your water bill online, through the mail or at any of our three customer service centers or a number of private payment centers located throughout Miami­-Dade County.

Developers rely on our review and approval of plans, including system points of connection, water and wastewater service agreements, new mains conveyance and meters.

There are currently dozens of projects underway to enhance and upgrade our infrastructure utilizing state-of-the-art technology. This will create new jobs and increase service capacity that will support opening more businesses in the community.