Water Bill Payment Plan Calculator

As South Florida and the nation continue to return to pre-COVID-19 activities and procedures, the moratorium on disconnections of water service for non-payment, as well as the application of late fees, which was implemented in March 2020 has been suspended as of October 1, 2021. The Miami-Dade Water and Sewer Department (WASD) has created a payment plan with the customer in mind so that customers would be able to pay their current bill cycle while catching up on previous owed amounts.

Payment Plan Calculator

Use the calculator to find out your payments and payment plan end date based on your customer billing type, either monthly or quarterly, and the amount due on your WASD account.

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Should you have additional questions regarding your specific payment plan, please contact our Customer Care Center at 305-665-7477. WASD is committed to working with all our customers with any of the challenges they may face with their water and sewer account.

Financial Assistance Information

Qualifying WASD customers who are behind on their WASD bills can apply for utility assistance from OUR Florida. OUR Florida is a program overseen by the Florida Department of Children and Families. Funding is provided by the federal Emergency Rental Assistance Program. The program helps with past due rental or utility bill balances and for up to three months of future payments not to exceed 15 months of total assistance. For more information or to apply, please go to www.ourflorida.com or call 1-833-493-0594.

Frequently Asked Questions

Online Options

Phone Number(s)

Water and Sewer

Roy Coley, Director

Water and Sewer Douglas Office
3071 SW 38th Ave, Miami, FL 33146
305-665-7477 | [email protected]

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