As the largest water and sewer utility in the southeastern United States, The Miami-Dade Water and Sewer Department (WASD) serves nearly 2.3 million residents and thousands of visitors. Staff works around the clock providing high quality water and wastewater services, protecting public health and the environment.
To continue to fulfill the department’s vision of continuous delivery of high quality drinking water and wastewater services in compliance with all regulatory requirements, WASD has planned a systematic and responsible Multi-Year Capital Improvement Program (CIP). This program will provide necessary upgrades to thousands of miles of pipes, pump stations and water and wastewater treatment plants that provide you with high quality drinking water and wastewater services.
During the next two decades, the Department will embark on a multi-billion dollar CIP to enhance and upgrade the water and sewer infrastructure utilizing state-of-the-art technology. It will be an economic engine that creates approximately 17,000 new jobs over the next 10 years, increases service capacity that will support more businesses to open in the community, improves the reliability and sustainability of the water and sewer system, as well as generating an estimated $24.9 billion in economic output.
We provide water and wastewater services directly to more than 400,000 retail customers and indirectly through wholesale (municipal) utilities. These services include water supply, transmission, treatment, distribution, conservation, wastewater collection, treatment, disposal and water reclamation.
You can pay your water bill online, through the mail or at any of our three customer service centers or a number of private payment centers located throughout Miami-Dade County.
Developers rely on our review and approval of plans, including system points of connection, water and wastewater service agreements, new mains conveyance and meters.
There are currently dozens of projects underway to enhance and upgrade our infrastructure utilizing state-of-the-art technology. This will create new jobs and increase service capacity that will support opening more businesses in the community.