Non-Emergency Transportation Certificate

This for-hire service includes the transportation of persons on stretchers, using wheelchairs, or whose incapacitation makes it impractical for them to be transported by a regular carrier, and who neither need, nor expect to need medical attention during transport.

These vehicles do not provide emergency transportation. The drivers must have a for-hire chauffeur registration, and the vehicles are inspected.

In order to provide non-emergency services a Non-Emergency Certificate of Public Convenience and Necessity must be obtained. Chapter 4, Article III of the Miami-Dade County Code defines this type of transportation as transportation of persons on stretchers or using wheelchairs, or whose handicap, illness, injury or other incapacitation makes it impractical to be transported by a regular common carrier such as bus or taxicab service, and neither need nor expect to need medical attention in route to their destination. Vehicles are modified and equipped for wheelchairs or stretchers.

Applicants must pass a background check including financial and criminal record history.
- Application for Non-Emergency Certificate
The approval process is three to six months from the time of application. Non-Emergency Certificates require approval by the Board of County Commissioners.

There is a two-step review process for your application. Once an application is accepted, an agenda item will be prepared for submission to the Board of County Commissioners for Public Hearing by a Committee and final Board approval. Applicants may be present and comment at the Public Hearing. Recommended items are forwarded to the Board for final approval Applicants are notified of the date and time of Committee and Board meetings in which the applications are considered.
The For-Hire Transportation regulatory and application fees are non-refundable, unless otherwise stated, and are separate from any occupational license fee that may be applicable.

Cash payment is not accepted. Fees can be paid by check, money order or cashier’s check made payable to the Miami-Dade County Department of Transportation and Public Works.

If renewing in person, the fee can be paid with a credit card (Mastercard, Visa or American Express).
- For-Hire Fee Schedule
A Local Business Tax issued by Miami-Dade County is required. Depending on the company location, a municipal license may also be required. Prior to beginning operations, vehicles must obtain valid inspection and operating permit decals issued by the Vehicle Inspection Station. Each driver of Non-Emergency vehicles must have a valid chauffeur registration.

Decorative/advertising decals or complete wrapping of one or more windows are prohibited on vehicles regulated under the various for-hire and other transportation related ordinances under its purview.