Ryan White Client Grievance Policy & Procedures

These policies and procedures are applicable to all clients receiving services funded by the Ryan White Program. Refer to the following documents for more information:

• Client Grievance Policy & Procedures 
• Client Grievance Policy & Procedures (Email)
• Client Grievance Definitions (Appendix A)
• Contract Site Visit References (Appendix B)
• Client Grievance Manual Excerpt (Appendix C)
• Client Grievance Acknowledgement (Attachment 1)
• Client Grievance Flowchart (Attachment 2)
• Client Grievance Form (Attachment 3a)
• Client Grievance Appeal Form (Attachment 4a)
• Client Grievance Log (Attachment 5)
• Client Grievance Rights Flyer (Attachment 6)