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e-Learning

county-employees request-service All employees can take the County's online classes for free. Below you will find a list of all online classes. Please read the instructions carefully before starting a class. noFee

Custom Disaster Assistance Employee (DAE) Each course and quiz can be completed in 30 to 45 minutes except the Evacuation Center training, which is a 90-minute course. Taking the DAE course and quiz (read all four steps below before starting the course). <ul> <li>Click on the link below to begin the course video</li> <li>On the last page of the course video, click on the quiz link to be directed to the PeopleSoft login page</li> <li>Log in to PeopleSoft</li> <li>Select the course to begin the quiz</li> </ul> Courses <ul> <li><a href="https://www.miamidade.gov/fire/library/oem/disaster-assistance/evacuation-center-operations/index.html" target="_blank" rel="noopener">Evacuation Center Operations Course</a> <ul> <li><a href="https://hrprd.miamidade.gov/psp/HRPRD/EMPLOYEE/HRMS/c/MDC_CUSTOM_MENU.MDC_TRN_STU_TEST.GBL?&PAGE=MDC_TRN_STUD_TESTI&" target="_blank" rel="noopener">Evacuation Center Operations Quiz</a> - In-network access only</li> </ul> </li> <li><a href="https://www.miamidade.gov/fire/library/oem/disaster-assistance/evacuation-center-management/index.html" target="_blank" rel="noopener">Evacuation Center Management Course</a> <ul> <li><a href="https://secure.miamidade.gov/myemployee/trainings/evacuation-center-management.page" target="_blank" rel="noopener">Evacuation Center Management Training</a></li> <li><a href="https://hrprd.miamidade.gov/psp/HRPRD/EMPLOYEE/HRMS/c/MDC_CUSTOM_MENU.MDC_TRN_STU_TEST.GBL?&PAGE=MDC_TRN_STUD_TESTI&" target="_blank" rel="noopener">Evacuation Center Management Quiz</a> - In-network access only</li> </ul> </li> <li><a href="https://gisweb.miamidade.gov/daetraining/" target="_blank" rel="noopener">Disaster Assistance Employees (DAEs) Check-In and Check-Out Application Training</a></li> <li><a href="http://www.miamidade.gov/fire/library/oem/disaster-assistance/disaster-assistance-center/index.html" target="_blank" rel="noopener">Disaster Assistance Center</a></li> <li><a href="http://www.miamidade.gov/fire/library/OEM/disaster-assistance/emp-volunteer-staging-area/index.html" target="_blank" rel="noopener">Employee Volunteer Staging Area</a></li> <li><a href="http://www.miamidade.gov/fire/library/oem/disaster-assistance/points-of-distribution/index.html" target="_blank" rel="noopener">Points of Distribution</a></li> </ul>

Custom Instructions <ul> <li>View the training materials before starting the quiz.</li> <li>Quiz login information: </li> </ul> <ul type="disc"> <ul type="circle"> <li>If this is your first time accessing Oracle, your user ID is the combination of the letter "e" and your employee ID (which can be found on your pay stub under EMP. ID#, your County-issued badge, or through your Departmental Personnel Representative).</li> <li>Do not include the leading zeros from your employee ID.</li> <li>Your initial password will be Pass + the last 4 digits of your social security number. The "P" in Pass must be capitalized.</li> </ul> <li>You will be given two opportunities to respond to 20 randomly selected questions.</li> <ul type="circle"> <li>If you are unsuccessful in getting a passing grade after the first attempt, you will have one additional chance to take the quiz.</li> <li>If you are unsuccessful in getting the passing grade after the second time, you will automatically be scheduled to attend a classroom lecture.</li> </ul> <li>You will be given three hours (logged in) to complete the online quiz.*</li> <li>You have the ability to save the current test and return to the same point within seven days. If the quiz is not completed within the seven days, the quiz will be deleted.</li> <li>You will have two opportunities to sign on without completing the quiz. Access will be denied if you make a third attempt to sign on. If this occurs, call People and Internal Operations' training staff at 305-375-3713.</li> <li>Each employee will automatically receive a pass or fail result upon completion of the quiz.</li> </ul> Note: Training is an independent effort; therefore, it is inappropriate to share the questions and answers with anyone else.  *Both Employee Protection Ordinance and Disaster Assistance Training courses and quizzes can be completed in 30 to 45 minutes, except the Evacuation Center training, which is a 90-minute training.

Custom Ethics Training for Employees The estimated completion time for the course is one hour and thirty minutes. Employees must watch the course video before taking the course quiz. After watching the course video, the course quiz can be accessed by clicking on the Course Quiz link to sign-in to PeopleSoft. Select the course Ethics Training for Employees to begin the quiz. <ul> <li><a href="https://miamidade.granicus.com/player/clip/8572?publish_id=6a6025d9-50ee-11f0-b7f5-005056a89546&redirect=true" target="_blank" rel="noopener">Ethics Training for Employees</a></li> <li><a href="https://documents.miamidade.gov/ethics/guidelines/county-employee-training.pdf" target="_blank" rel="noopener">Ethics Training for County employees (PowerPoint)</a></li> <li><a href="https://hrprd.miamidade.gov/psp/HRPRD/EMPLOYEE/HRMS/c/MDC_CUSTOM_MENU.MDC_TRN_STU_TEST.GBL?&PAGE=MDC&" target="_blank" rel="noopener">Ethics Training Quiz</a> - In-network access only</li> </ul>

Custom Interviewing Made Easy <ul> <li><a href="https://www.miamidade.gov/resources/human-resources/documents/elearning-interviewing.pdf" target="_blank" rel="noopener">Interviewing Made Easy Course Material</a></li> <li><a href="https://hrprd.miamidade.gov/psp/HRPRD/EMPLOYEE/HRMS/c/MDC_CUSTOM_MENU.MDC_TRN_STU_TEST.GBL?&PAGE=MDC" target="_blank" rel="noopener">Interviewing Made Easy Quiz</a> - In-network access only</li> </ul>

Custom Keys To Unlocking County Services (Sworn Employees Only) <ul> <li><a href="https://www.miamidade.gov/resources/human-resources/documents/keys-unlocking-county-services-employee-guide.pdf" target="_blank" rel="noopener">Keys to Unlocking County Services Material</a></li> <li><a href="https://hrprd.miamidade.gov/psp/HRPRD/EMPLOYEE/HRMS/c/MDC_CUSTOM_MENU.MDC_TRN_STU_TEST.GBL?&PAGE=MDC&" target="_blank" rel="noopener">Keys to Unlocking County Services Quiz</a> - In-network access only</li> </ul>

Custom Know Your County Government <ul> <li><a href="https://www.miamidade.gov/resources/human-resources/documents/know-your-county-government.pdf" target="_blank" rel="noopener">Know Your County Government Course Material</a></li> <li><a href="https://hrprd.miamidade.gov/psp/HRPRD/EMPLOYEE/HRMS/c/MDC_CUSTOM_MENU.MDC_TRN_STU_TEST.GBL?&PAGE=MDC" target="_blank" rel="noopener">Know Your County Government Quiz</a> - In-network access only</li> </ul>

Custom Employee Protection Ordinance The Employee Protection Ordinance (EPO) was amended by the Board of County Commissioners to empower employees to safely and securely disclose activity that constitutes fraud, waste, abuse or misconduct. To ensure that all Miami-Dade County employees understand the amendment the Office of the Inspector General has produced an online video and quiz to inform you of your protections under the Employee Protection Ordinance. All employees must watch the training video before attempting the quiz. Plan to use 30 to 45 minutes to complete the process. <ul> <li><a href="https://miamidade.granicus.com/MediaPlayer.php?publish_id=43fc665d-3774-11ec-88a7-0050569183fa" target="_blank" rel="noopener">Employee Protection Ordinance Training</a></li> <li><a href="https://hrprd.miamidade.gov/psp/HRPRD/EMPLOYEE/HRMS/c/MDC_CUSTOM_MENU.MDC_TRN_STU_TEST.GBL?&PAGE=MDC_TRN_STUD_TESTI" target="_blank" rel="noopener">Employee Protection Ordinance Quiz</a> - In-network access only</li> <li><a href="http://www.miamidadeig.org/EmployeeProtectionOrdinance.html" target="_blank" rel="noopener">Learn more about the Employee Protection Ordinance</a></li> </ul>

Custom Plan to Survive an Active Shooter Event Learn about the steps to take in the event of an active shooter. <ul> <li><a href="http://miamidade.granicus.com/MediaPlayer.php?publish_id=00ea2ff5-c235-11e6-8893-00219ba2f017" target="_blank" rel="noopener">Plan to Survive an Active Shooter Event video</a></li> </ul>

Custom Resume Writing <ul> <li><a href="https://www.miamidade.gov/resources/human-resources/documents/elearning-resume-writing.pdf" target="_blank" rel="noopener">Resume Writing Course Material</a></li> <li><a href="https://hrprd.miamidade.gov/psp/HRPRD/EMPLOYEE/HRMS/c/MDC_CUSTOM_MENU.MDC_TRN_STU_TEST.GBL?&PAGE=MDC" target="_blank" rel="noopener">Resume Writing Quiz</a> - In-network access only</li> </ul>

Custom Service Excellence <ul> <li><a href="https://www.miamidade.gov/resources/human-resources/documents/elearning-service-excellence.pdf" target="_blank" rel="noopener">Service Excellence Course Material</a></li> <li><a href="https://hrprd.miamidade.gov/psp/HRPRD/EMPLOYEE/HRMS/c/MDC_CUSTOM_MENU.MDC_TRN_STU_TEST.GBL?&PAGE=MDC" target="_blank" rel="noopener">Service Excellence Quiz</a> - In-network access only</li> </ul>

Custom Stress Management <ul> <li><a href="https://www.miamidade.gov/resources/human-resources/documents/elearning-stress-management.pdf" target="_blank" rel="noopener">Stress Management Course Material</a></li> <li><a href="https://hrprd.miamidade.gov/psc/HRPRD/EMPLOYEE/HRMS/c/MDC_CUSTOM_MENU.MDC_TRN_STU_TEST.GBL?&PAGE=MDC" target="_blank" rel="noopener">Stress Management Quiz</a> - In-network access only</li> </ul>

Custom Time Management <ul> <li><a href="http://miamidade.granicus.com/MediaPlayer.php?publish_id=245" target="_blank" rel="noopener">Time Management Skills Training</a></li> <li><a href="https://hrprd.miamidade.gov/psp/HRPRD/EMPLOYEE/HRMS/c/MDC_CUSTOM_MENU.MDC_TRN_STU_TEST.GBL?&PAGE=MDC" target="_blank" rel="noopener">Time Management Skills Quiz</a> - In-network access only</li> </ul>

Custom Violence in the Workplace <ul> <li><a href="https://hrprd.miamidade.gov/psp/HRPRD/EMPLOYEE/HRMS/c/MDC_CUSTOM_MENU.MDC_TRN_STU_TEST.GBL?&PAGE=MDC&" target="_blank" rel="noopener">Violence in the Workplace Quiz</a> - In-network access only</li> </ul>

Custom Implementing Order 7-45: Discrimination, Harassment and Retaliation Implementing Order 7-45 was approved by the Board of County Commissioners in December 2019, replacing previous anti-discrimination policies. This online video will ensure that all Miami-Dade County employees understand the County's policy related to these topics, their protections and their responsibilities. <ul> <li><a href="https://miamidade.granicus.com/MediaPlayer.php?publish_id=92988709-b8ab-11eb-8549-0050569183fa" target="_blank" rel="noopener">Anti-Discrimination Policy (AO 7-45)</a></li> <li><a href="https://hrprd.miamidade.gov/psp/HRPRD/EMPLOYEE/HRMS/c/MDC_CUSTOM_MENU.MDC_TRN_STU_TEST.GBL?&PAGE=MDC&" target="_blank" rel="noopener">Anti-Discrimination Policy Quiz</a> - In-network access only</li> </ul>

People and Internal Operations Training Staff 305-375-3713

elearning ser1517431836504879 local county miami-dade department department People and Internal OperationsPIO Contact Us /global/publicrecords/search.page Miami-Dade County People and Internal Operations Department The People and Internal Operations Department ensures efficient County operations and fosters a thriving workforce by integrating internal services and human resources management. The department provides facility, construction, fleet, and risk management, along with ADA compliance, real estate, security and parking services. The People and Internal Operations Department ensures efficient County operations and fosters a thriving workforce by integrating internal services and human resources management. The department provides facility, construction, fleet, and risk management, along with ADA compliance, real estate, security and parking services. The People and Internal Operations Department ensures efficient County operations and fosters a thriving workforce by integrating internal services and human resources management. The department provides facility, construction, fleet, and risk management, along with ADA compliance, real estate, security, and parking services. It supports workforce development through performance management, employee training, diversity programs, and collective bargaining, while addressing workplace policies, payroll, and workforce metrics. Additionally, the department resolves discrimination cases through investigation and mediation. Serving County departments, employees, and the community, it is committed to operational excellence and an equitable workplace. /resources/images/banners/internal-services2.jpg Director Raimundo "Ray" Delgado Raimundo%20%22Ray%22%20Delgado /global/government/biographies/people-and-internal-operations.page Stephen P. Clark Center - 111 NW 1st Street [loc1454454181420459] : Miami ^ 33128 loc1454454181420459 Suite 2401 305-375-5893 https://www.miamidade.gov/global/people-and-internal-operations/home.page

To request materials in an accessible format, or if you require special accomodations, please contact our ADA Coordinator: Takia Burnett [email protected] (305) 375-4585 people-and-internal-operations org1733787007773752 loc1454454181420459 Stephen P. Clark Center 111 NW 1st Street Suite 2401 Miami 33128 305-375-5893 https://www.miamidade.gov/global/people-and-internal-operations/home.page