Transfer Water Service

If you are moving from one property to another within the Water and Sewer Department's service area, sign in to your account to transfer service at least one day in advance to prevent any service disruptions. The account must be in good standing and without any outstanding balances, liens and violations to transfer service.

Transfers take place the next business day between 8 a.m. and 11 p.m.

Customers may keep two active water accounts for up to 30 days as part of the transition to the new property. Only the account holder can authorize the transfer. The account number stays the same.

Note: Miami-Dade Water and Sewer Department account information is considered a public record. However, Florida Statutes 119.071 provides for an exemption for specified individuals regarding the public information from being disclosed. If you qualify for this exemption, please fill out and send this form.

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To request materials in an accessible format, or if you require special accomodations, please contact our ADA Coordinator:

Shelly-Ann Davidson

Phone Number(s)

Locations and Hours

Water and Sewer

Roy Coley, Director

Water and Sewer Douglas Office
3071 SW 38th Ave, Miami, FL 33146
305-665-7477 | [email protected]

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