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Taxicabs - Passenger Information

A taxicab is a for-hire motor vehicle that transports up to eight passengers and provides either street hail or pre-arranged taxicab service. Cabs are equipped with a taximeter, and the passenger controls the route and destination. Taxicab drivers must have a chauffeur's registration posted and a vehicle license.

  • What passengers should know

    • Passengers should make sure the driver is registered and the vehicle is licensed. There must be a decal and/or license number on the exterior of the vehicle, and the driver's picture and registration number must be displayed on the vehicle dashboard
    • Taxis are required to have a SunPass transponder. This allows taxicab drivers to add tolls to the fares but at the discounted SunPass rate
    • There is no per passenger or baggage charge
    • Flat-rate taxi service applies to trips to and from Miami International Airport and the Port of Miami, the beaches, the Village of Key Biscayne and two zones close to the airport. Flat rate guides should be posted on the right rear passenger window
  • Rates

    Rate 1 - A maximum taxicab meter rate or a flat rate may be charged. All rates including flat fares must be programmed into the meter. Whenever the meter is used, it must start a $2.95.

    Rate 2 - The meter can only start at $4.95 when the trip originated from Miami International Airport (MIA) and the Port of Miami and it is not a flat rate zone. If it is a flat rate, the trip must begin or end at MIA. This rate includes the MIA and Port of Miami $2 surcharge.

    The meter starts when the taxi begins the trip toward the desired destination.

    The metered rate is calculated at:

    • $2.95 for first 1/6 of a mile
    • $0.85 for each additional 1/6 mile until 1 mile
    • $0.40 for each 1/6 mile after that
    • $0.40 per minute ($24 per hour) wait charge

    Trips to and from Miami International Airport to the Port of Miami cost $27. Road tolls are in addition to the metered fare. The passenger pays the lower SunPass rate. Tipping is optional but customary. The passenger is entitled to receive a receipt.

  • Filing complaint

    Submit a complaint about a taxi driver or cab by using the Taxi Complaint Form. If you feel you were overcharged and are demanding a refund, either full or partial, you should use the For-Hire Transportation Complaint Form.

  • Wheelchair accessible taxicabs

    All wheelchair accessible taxicabs are modified and equipped to facilitate the transportation of wheelchairs and other vehicles used by persons with mobility impairments. Additionally, drivers are trained and certified in the safe and proper methods of securing and transporting passengers who use wheelchairs.

Phone Number(s)

Email / Mail

Locations and Hours

  • Overtown Transit Village South

    601 NW 1st Court, Miami, FL 33136
    18th Floor
    8:00 a.m. - 4:30 p.m.
    8:00 a.m. - 4:30 p.m.
    8:00 a.m. - 4:30 p.m.
    8:00 a.m. - 4:30 p.m.
    8:00 a.m. - 4:30 p.m.
Regulatory and Economic Resources
Jack Osterholt, Deputy Mayor

Stephen P. Clark Center
111 NW 1st Street, Miami, FL 33128

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