Transit Watch Program and Mobile Application
Transit Watch is an innovative program and mobile application that ensures the security of vehicles and passengers.
From increased patrols and electronic surveillance, to unannounced security sweeps of vehicles and facilities, we take every precaution to ensure the security of our customers.
By downloading the Transit Watch app you can help us with security by reporting suspicious activity. It's quick, easy and you can remain anonymous.
In the event of an emergency, always call 911.
How the app works
- Reports submitted through the Transit Watch app go directly to a security dispatcher who can instantly deploy a security guard and, if necessary, notify the police.
- The app can significantly reduce first-response times. Any security guard at a Metrorail station can be alerted to wait for the identified rail car at the platform on its next stop.
- You can discreetly text-message ride quality issues using the Chat feature. The person being reported will be unaware of your actions.
- Access to a log of all your reported incidents.
- Informational videos on how to stay safe while on transit, including how to identify and report unusual or suspicious persons, activities or objects.
What to report
We ask for your help in identifying and reporting such behaviors, including the following:
- A person or persons wearing clothes unsuitable for the time of year
- Anything protruding in an unusual manner underneath a person's clothing
- A person trying to blend in with surroundings, even though he or she appears out of place
- Nervousness, tension or excessive sweating
- Individuals abandoning a package and hastily departing the area
- Walking slowly while surveying the area or running in a suspicious manner
- Taking unauthorized photos of transit operations and equipment
Suspicious items and packages
- Electrical wires, switches or electronic devices sticking out of a bag or clothing
- Unattended bags, packages, boxes or backpacks
- Unexplained smoke, mist, gas, vapor, odor or leaking fluid
- Spray bottles or aerosol canisters