Reasonable Accommodation

An individual may qualify for a reasonable accommodation, upon request and health provider verification, if considered to be a person with a disability under the following ADA definition:

• A physical or mental impairment that substantially limits one or more of the major life activities
• A record of such impairment
• Regarded as having such impairment

Please review and complete the appropriate forms below to begin the qualification process.

• Reasonable Accommodation Request (in Spanish and in Creole) for applicants and program participants.
• Reasonable Accommodation Verification for health care providers to verify the applicant's accommodation request.
• Live-in Aide Verification used by the health care provider to verify if applicant requires a live-in aide.
• Authorization to Release Information (in Spanish and in Creole) to be signed by applicant authorizing the release of disability verification information by the health care provider.

Forms can also be obtained at:

• The Applicant Leasing Center, located at 701 NW 1st Court, 14th Floor, Miami, FL 33136, telephone: 786-469-4300
• Residents of the Public Housing program, from corresponding site managers
• Participants of the Section 8 Moderate Rehabilitation program, from corresponding housing specialist 

If the individual qualifies for the accommodation, and it does not create an undue administrative and financial burden or result in a fundamental alteration in the nature of its programs or activities, PHCD will make the necessary efforts to grant the request or present an alternative accommodation that will meet the needs of the request.

If the reasonable accommodation request is denied, an informal hearing may be requested in writing to PHCD Administrative Services, attention ADA Coordinator, 701 NW 1st Court, Miami, Florida 33136.  An informal hearing may also be requested by emailing the ADA Coordinator at [email protected] or over the phone at 786-469-2155. A notification of scheduled appointment to discuss the case will be sent by mail with date, time and location of the hearing.

The forms to request a reasonable accommodation used by the Section 8 Housing Choice Voucher (HCV) Program are different from PHCD's forms and are reviewed and processed by the Miami-Dade Housing Choice Program's ADA Coordinator.

• Reasonable Accommodation Request for HCV residents (in Spanish)

Forms are also available by calling the Miami-Dade Housing Choice Voucher program office at 305-403-3222.

The ADA requires that communication with individuals with hearing loss, visual or speech requirements must be effective and that requested auxiliary aids and services must be available to facilitate communications. Interpreters and other auxiliary aids must be provided free of charge.

• Auxiliary Aids Request used by application or program participant to request assistance in communicating.

• Americans With Disabilities Act of 1990
• Federal Fair Housing Act
• Federal Rehabilitation Act of 1973
• Miami-Dade County Office of ADA Coordination
• Miami-Dade Commission on Disability Issues
• Miami-Dade County Code Chapter 11A Discrimination
• Miami-Dade ADA Coordinators by Department
• Florida Accessibility Code Chapter 11 of the Florida Building Code

If the individual qualifies for the accommodation, and it does not create an undue administrative and financial burden or result in a fundamental alteration in the nature of its programs or activities, PHCD will make the necessary efforts to grant the request or present an alternative accommodation that will meet the needs of the request.

If the reasonable accommodation request is denied, an informal hearing may be requested in writing to PHCD Administrative Services, attention ADA Coordinator, 701 NW 1st Court, Miami, Florida 33136.  An informal hearing may also be requested by emailing the ADA Coordinator at [email protected] or over the phone at 786-469-2155. A notification of scheduled appointment to discuss the case will be sent by mail with date, time and location of the hearing.

In the event of emergency evacuation, should a Public Housing program household member with disability need assistance, a Release of Disability-Related Special Needs in Case of Emergency Evacuation form must be completed. This form should be completed by the head of the household in case of emergency evacuation.

Also, the form for pre-registration for special needs with evacuation is available at the Miami-Dade County's Emergency Evacuation Assistance Program page.