Skip to Primary Content
Please note that miamidade.gov no longer supports Internet Explorer. We recommend upgrading to the latest Microsoft Edge, Google Chrome or Firefox.
GovMeetings
Calendar
Contact
Translate arrow_drop_down
  • English
  • Español
  • Kreyòl Ayisyen
Menu
Miami-Dade County Homepage
Login
  • User Icon Mobile
    • Dashboard
    • Update Profile
    • Sign Out
  • |
  • Sign Out
Search
Miami-Dade County Homepage
    • Interest Categories

      • Animals & Pets
      • Building & Development
      • Business & Industry
      • Courts & Records
      • Elections & Voting
      • Environment & Resilience
      • Home & Property
      • Housing & Social Services
      • Jobs & Employment
      • Public Safety
      • Recreation & Culture
      • Travel & Transportation
      • A-Z of Services & Information
    • Online Services

      • Bulky Waste Pickup
      • County Jobs
      • Inmate Search
      • Pay Taxes
      • Property Search
      • Transit Passes
      • Pay Water Bill
      • View Online Services
    • News & Social Media

      • Meetings & Events
      • Miami-Dade TV
      • Mobile Apps
      • Press Releases
      • Public Notices
      • Social Media
      • Read Latest News
    • Create a new miamidade.gov account

      A miamidade.gov profile allows you to link to your Water and Sewer customer account, as well as subscribe to a variety of news and alert services.

      Receive weekly news & events, public notices, recycling reminders, grant opportunities, emergency alerts, transit rider alerts and more.

      • Sign Up Now
    • Elected Officials

      • Office of the Mayor
      • Board of County Commissioners
      • Clerk of the Courts
      • Property Appraiser
      • A-Z of Elected Officials
    • County Agencies

      • Departments
      • Offices
      • Boards
      • Trusts
      • A-Z of County Agencies
    • Transparency & Open Data

      • County Budget
      • Elections
      • Government Meetings
      • Legislative Information
      • Public Records
      • Search More Data
    • Employee Information

      • Coronavirus (COVID-19) Information
      • County Jobs
      • Employee Benefits
      • Employee Discounts
      • Human Rights & Fair Employment
      • Labor Relations
      • Pay & Compensation
      • Training & Development
      • Visit Employee Portal
    • My Employee Portal

      Employees can login to access personnel information, workplace tools, trainings and more.

      Graphic of Employee Working
      • Login to My Employee Portal
Search
Login
  • User Icon
    • Dashboard
    • Update Profile
    • Sign Out
  • |
  • Sign Out
  • Miami-Dade County
    • Interest Categories

      • Animals & Pets
      • Building & Development
      • Business & Industry
      • Courts & Records
      • Elections & Voting
      • Environment & Resilience
      • Home & Property
      • Housing & Social Services
      • Jobs & Employment
      • Public Safety
      • Recreation & Culture
      • Travel & Transportation
      • A-Z of Services & Information
    • Online Services

      • Bulky Waste Pickup
      • County Jobs
      • Inmate Search
      • Pay Taxes
      • Property Search
      • Transit Passes
      • Pay Water Bill
      • View Online Services
    • News & Social Media

      • Meetings & Events
      • Miami-Dade TV
      • Mobile Apps
      • Press Releases
      • Public Notices
      • Social Media
      • Read Latest News
    • Create a new miamidade.gov account

      A miamidade.gov profile allows you to link to your Water and Sewer customer account, as well as subscribe to a variety of news and alert services.

      Receive weekly news & events, public notices, recycling reminders, grant opportunities, emergency alerts, transit rider alerts and more.

      • Sign Up Now
    • Elected Officials

      • Office of the Mayor
      • Board of County Commissioners
      • Clerk of the Courts
      • Property Appraiser
      • A-Z of Elected Officials
    • County Agencies

      • Departments
      • Offices
      • Boards
      • Trusts
      • A-Z of County Agencies
    • Transparency & Open Data

      • County Budget
      • Elections
      • Government Meetings
      • Legislative Information
      • Public Records
      • Search More Data
    • Employee Information

      • Coronavirus (COVID-19) Information
      • County Jobs
      • Employee Benefits
      • Employee Discounts
      • Human Rights & Fair Employment
      • Labor Relations
      • Pay & Compensation
      • Training & Development
      • Visit Employee Portal
    • My Employee Portal

      Employees can login to access personnel information, workplace tools, trainings and more.

      Graphic of Employee Working
      • Login to My Employee Portal
Home / Transportation and Public Works / Benefits for STS customers

Benefits for STS customers

April 8, 2023 — Transportation and Public Works
Share:
a wheelchair

Special Transportation Service (STS) program is a shared-ride public transportation service provided by the Miami-Dade County Department of Transportation and Public Works (DTPW) in compliance with the Americans with Disabilities Act (ADA) of 1990 paratransit service provisions.

STS provides door-to-door service from the main entrance of pick-up to the main entrance of drop-off locations throughout most of Miami-Dade County. STS vehicles are equipped with steps and lifts to provide service.  

The service operates 24-hours a day, 7 days a week and can be used to provide transportation for work, school, shopping, recreation, medical appointments, and other reasons. The cost per trip is $3.50. 

Several STS program enhancements have been implemented to improve service and reliability. The improvements include:

  • Extended service hours for trip reservations: 6 a.m. – 6 p.m.; call 305-871-1111 / TTY Users: 800-955-8771 or 711
  • Stand-by vehicles added to minimize service delays during peak times
  • Personnel added to monitor service and minimize delays
  • Negotiated pickup times. The ADA allows scheduling flexibility up to one hour before or after the requested time to improve operational efficiencies.

Read the service enhancement fact sheet, available in English/Spanish and English/Creole.

For more information, call 786-469-5000, Monday through Friday, 8 a.m. to 5 p.m.

Related News

Causeway toll plazas & payment plans now under DTPW
Become a full-time bus operator and earn a $5,000 bonus
Metromover Full Loop
Potholepalooza pilot program
New Metrobus adjustments to improve service 

Help and Support

  • Miami-Dade Home
  • Privacy Statement
  • ADA Notice
  • Disclaimer
  • About Miami-Dade

Self-Service

  • 311 Contact Center
  • Mobile Applications
  • Open Data
  • Public Records
  • Service Directory

Stay Connected

  • News RSS Feed
  • Legal Ads & Public Notices
  • Social Media Directory

Miami-Dade County Home

© 2022 Miami-Dade County. All rights reserved.

Back to top
Miami-Dade County Homepage
Miami-Dade County Facebook - Opens a warning dialog
Miami-Dade County Twitter - Opens a warning dialog
Miami-Dade County Instagram - Opens a warning dialog
Miami-Dade County TV - Opens a warning dialog
Feedback
chat

Leaving Miami-Dade County

You are now leaving the official website of Miami-Dade County government. Please be aware that when you exit this site, you are no longer protected by our privacy or security policies. Miami-Dade County is not responsible for the content provided on linked sites. The provision of links to these external sites does not constitute an endorsement.

Please click 'OK' to be sent to the new site, or Click 'Cancel' to go back.