Miami-Dade County presents at the ESRI User Conference 2024 plenary stage

Information Technology Department (ITD) Assistant Director Jose Lopez and Division Director Jose R. Rodriguez proudly joined Esri President Jack Dangermond on Monday, July 15, at the 2024 Esri User Conference themed “GIS - Uniting Our World.” The event highlights the crucial role of GIS in overcoming global challenges and achieving sustainable development goals.

“The entire plenary was impressive and inspirational, but the Miami-Dade County story resonated with me about how local government can use innovation to better serve their residents. While I recommend watching the entire clip, the usage of a location-based AI Assistant to help residents find relief for extreme heat is groundbreaking. The incorporation of maps to complement traditional chatbot interfaces is a powerful concept that is democratizing geospatial capabilities for the masses,” said Senior Principal Consultant and Strategic Markets Manager at Esri Pete Fitts.

Lopez and Rodriguez showcased how GIS supports Mayor Daniella Levine Cava’s “No Wrong Door” initiative by improving access to government services to a global audience of 18,949 in-person attendees and 22,022 virtual attendees.

They also demonstrated how GIS provides business solutions to tackle key priority topics, such as the Extreme Heat Action Plan.

“Participating in the ESRI User Conference was an incredible honor for our Miami-Dade County GIS team. They did an amazing job, showcasing how GIS technology is enhancing the County’s ‘No Wrong Door’ initiative and improving access to government services.  The innovative work in the County earned us a seat at the table and allowed the County team to contribute to the global dialogue on leveraging GIS for sustainable development and tackling critical issues,” said ITD Director and CIO Margaret Brisbane. 

The ITD portion of the presentation is now available online. We do IT together!