Transportation Complaints

You may submit a complaint to Miami-Dade County regarding services provided by for-hire transportation companies or taxicabs.


Transportation complaints and supporting documentation are public records, and these items are subject to disclosure pursuant to Florida's public records laws. The complaints are forwarded to the business as part of the dispute resolution process.

Phone Number(s)

  • Public Transportation Regulatory Division (PTRD)

Email / Mail

Locations and Hours

Transportation & Public Works

Eulois Cleckley, Director and CEO

Overtown Transit Village North
701 NW 1st Court,
Suite 1700
Miami, FL 33136

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