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          transportation complaints, for hire transportation complaints, taxicab complaints, Transportation Complaint Transportation Complaints transportation complaints, for hire transportation complaints, taxicab complaints, travel-transportation public-transportation all-residents Submit a complaint to Miami-Dade County regarding services provided by for-hire transportation companies or taxicabs. <p>You may submit a complaint to Miami-Dade County regarding services provided by for-hire transportation companies or taxicabs.</p> <p><strong>Disclaimer<br /></strong><br />Transportation complaints and supporting documentation are public records, and these items are subject to disclosure pursuant to Florida's public records laws. The complaints are forwarded to the business as part of the dispute resolution process.</p> noFee
          Custom For-Hire Transportation Complaints <p><a href="https://feedback.miamidade.gov/jfe/form/SV_3wppS8H25DShSFo" target="_blank" rel="noopener">For-Hire Transportation complaints</a>&nbsp;relate to the following service providers:</p> <ul> <li>Taxicabs &ndash; (note: billing complaints and refund requests only)</li> <li>Limousines</li> <li>Jitneys</li> <li>Tour buses</li> <li>Private school buses</li> <li>Special Transportation Services</li> </ul>
          Custom Taxicab Complaints <p><a href="https://feedback.miamidade.gov/jfe/form/SV_3wppS8H25DShSFo" target="_blank" rel="noopener">Submit a complaint</a>&nbsp;about a taxi driver or cab. If you decide to submit your complaint anonymously, Miami-Dade County staff will not be able to reach out and assist you to resolve your complaint.</p> <ul> <li>Read about&nbsp;<a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1529413270510147">taxicab passenger rights and taxicab rates</a></li> </ul>
          Custom Notice Regarding Anonymous Complaints <div id="iw_comp1576157007548" class="iw_component"> <div id="collapseNoticeregardinganonymouscomplaints3" class="accordion-collapse" aria-hidden="false"> <p>Florida Statute 125.69 has been changed and now requires that a code inspector only proceed to investigate an anonymous complaint if the code inspector determines, based only on the information from the complaint, that the violation reported presents an imminent threat to the public health, safety, or welfare or imminent destruction of habitat or sensitive resources. If a code inspector does not have enough information or determines that the information provided does not indicate an imminent threat, then the anonymous complaint will not be investigated.</p> <p>If you wish to remain anonymous, you understand that your complaint will not be investigated if the code inspector determines they do not have enough information or that the information provided does not indicate an imminent threat.</p> <p>If you do not want to remain anonymous, an investigation can proceed regardless of whether there is an imminent threat, but you must provide both your name and address.</p> </div> </div> <div id="iw_comp1576157007549" class="iw_component"></div> <div id="iw_comp1591293135219" class="iw_component"></div> <div id="iw_comp1597976997022" class="iw_component"></div> <div id="iw_comp1594584299551" class="iw_component"> <section aria-label="Was this helpful?"> <div class="container"> <div>&nbsp;</div> </div> </section> </div>
          online-servicehttps://feedback.miamidade.gov/jfe/form/SV_3wppS8H25DShSFo true Public Transportation Regulatory Division (PTRD) 305-679-7873 Email us [email protected]
          FL
          Overtown Transit Village South - 601 NW 1st Court [loc1496409739736747] : Miami ^ 33136 false 18th Floor Overtown Transit Village South 601 NW 1st Court Miami FL 33136 true overtown-transit-village-south FL loc1496409739736747 transportation-complaints loc1496409739736747 ser1633116904865756 local county miami-dade department department Transportation and Public Works Contact Us /global/transportation/contact-transit.page About Us /global/transportation/about-transit.page /global/publicrecords/search.page Miami-Dade County Department of Transportation and Public Works <p>We connect people to places by providing a high-quality, safe, reliable, clean and efficient mass transit system that meets the travel needs of the County's growing population and we provide vital transportation infrastructure systems and services.</p> <p>The Department of Transportation and Public Works (DTPW) keeps the County moving by connecting people, communities, and opportunities through a world-class transportation network. Our mission is to deliver safe, reliable, and efficient public transportation services while building and maintaining the critical infrastructure that supports the growing and vibrant communities of Miami-Dade County.</p> <p>Our&nbsp;mass transit system includes:</p> <ul> <li><a href="/global/transportation/metrobus.page">Metrobus</a></li> <li><a href="https://www.miamidade.gov/global/news-item.page?Mduid_news=news1761338204600511">BRT Metro Express</a></li> <li><a href="/global/transportation/metrorail.page">Metrorail</a></li> <li><a href="/global/transportation/metromover.page">Metromover</a></li> <li><a href="https://www.miamidade.gov/global/news-item.page?Mduid_news=news1603294207891707">MetroConnect microtransit service</a></li> <li><a href="/global/service.page?Mduid_service=ser1471890065439510">Special Transportation Service</a></li> </ul> <p>Beyond public transportation, the department plays a vital role in maintaining and enhancing the county&rsquo;s transportation infrastructure. DTPW manages and maintains all countywide traffic signals, traffic control signs, street signage, pavement markings, and county- and state-owned street lighting systems to help keep roadways safe and accessible.</p> <p>The department&rsquo;s <a href="https://www.miamidade.gov/global/transportation/public-works/home.page">Public Works operations</a> also oversee the construction, operation, and maintenance of movable and fixed bridges, roadway repairs, swales, guardrails, and county road rights-of-way. In addition, DTPW operates and maintains the iconic<a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1684342734896148"> Rickenbacker and Venetian causeways</a>, ensuring safe and seamless travel for residents and visitors alike.</p> <p>The department is also committed to protecting the community and environment through management of the <a href="https://www.miamidade.gov/global/transportation/public-works/stormwater-utility.page">County Stormwater Utility</a>, supporting flood prevention efforts, water quality protection, and maintenance of the secondary canal system.</p> <p>To support responsible development and public safety, DTPW&rsquo;s <a href="https://www.miamidade.gov/global/transportation/public-works/home.page">Public Works team</a> manages permitting for all work within County rights-of-way and enforces compliance for unpermitted work.</p> <p>Together, the Department of Transportation and Public Works is building smarter infrastructure, improving mobility, and creating stronger connections for the future.</p> <p>Read more about our local policies and Administrative Orders for&nbsp;<a href="https://www.miamidade.gov/global/transportation/equal-employment-opportunity.page">equal employment opportunity</a>,&nbsp;<a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser154032152188682">Disadvantaged Business Enterprise Program</a>,&nbsp;<a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1478804354805457">accessible Transit services</a>, and filing a&nbsp;<a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1499958278524275">discrimination complaint (Title VI) on Transit</a>.</p> /resources/images/banners/transit-banner2.jpg other Director/CEO Stacy L. Miller, P.E. Stacy%20L.%20Miller%2C%20P.E. /global/government/biographies/transit.page Overtown Transit Village North - 701 NW 1st Court [loc1462483157330387] : Miami ^ 33136 loc1462483157330387 Suite 1700 786-469-5675 /global/transportation/home.page facebook twitter instagram linkedin <a class="twitter-timeline" href="https://twitter.com/IRideMDT" data-widget-id="732214880321863680">Tweets by @IRideMDT</a> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+"://platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs");</script> <p>To request materials in an accessible format, or if you require special accommodations, please contact our:</p> ADA Coordinator [email protected] 786-469-5225 transportation-and-public-works org1462998452723391 loc1462483157330387 Overtown Transit Village North 701 NW 1st Court Suite 1700 Miami 33136 786-469-5675 /global/transportation/home.page facebook,twitter,instagram,linkedin https://www.facebook.com/GoMiamiDade/,https://twitter.com/GoMiamiDade,https://www.instagram.com/gomiamidade/,https://www.linkedin.com/company/miami-dade-dtpw/ Director/CEO

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