AI Resources and Reports
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As artificial intelligence (AI) technology continually advances, we are committed to keeping our resources, policies, and content up to date to ensure they reflect the latest developments. Check back for the latest information that will be listed below.
AI Tickets and Support Requests
The following tickets have been created to support our countywide AI initiatives and needs. If you have any specific questions that these tickets don't address, please feel free to reach out to [email protected], and a team member will get in touch with you directly.
- Design Sprint: AI solutions begin with the resident. Submit Design Sprint request ticket for ITD to conduct a process mapping session. Design Sprint Innovation
- AI Use Cases: Have an idea on how we can use AI? Submit your AI Use Case. AI Use Case Submission & Prioritization Form
- AI Assistant Request: Request to procure Microsoft Copilot or OpenAI ChatGPT for Teams. AI Tools and GPT Request
2025 Artificial Intelligence Report
The 2025 AI Report is available by section.
Overview
Values
Miami-Dade County is committed to the responsible development and deployment of AI technologies aligning with our core values.
Learn about our commitmentOrganizational Assessment
Miami-Dade County's approach to assessing the current state of AI to implement a strategy that will benefit residents and workforce.
Learn More About The Current StateStrategy & Governance
Governance & Key Focus Areas
Responsible and effective AI implementation requires governance on data policy, principles and framework.
Explore responsible governanceDeployment Strategy
Miami-Dade County will strategically address three key focus areas and associated workstreams.
Explore the Strategy and Key Focus AreasAI in Action
From 2023 to Today
Learn more about our journey and phased approach to AI - where we started to where we are today.
Explore the County Tech JourneyPriority Projects
Miami-Dade County has identified several high-priority AI projects that align with County goals and offer significant potential for improving services and operations.
Learn More About AI Priority ProjectsPeople & Policies
Policy & Guidelines
Clear guidelines and enforced policies will enhance County operations and empower our workforce.
Learn more about responsible AIResource Guide
Access comprehensive resources, guides and valuable insights on commonly used AI technologies.
Access AI resourcesFuture Outlook
The Vision for 2026 & the Future
Turning Miami-Dade County's ideas and possibilities of AI into a reality that brings efficiency to our residents.
Learn More About the VisionOpportunities & Considerations
Miami-Dade County's commitment to navigating its integration thoughtfully and responsibly, guided by emphasis on ethical implementation, transparency, and community benefit.
Explore the Considerations
