Miami-Dade County prohibits businesses or entities offering retail goods and services to refuse cash as a form of payment for sales. The Cashless Retail Prohibition Ordinance makes sure that sales are inclusionary and accessible to everyone in the community. You can file a complaint with the Consumer Protection Division if you feel a business has violated this policy.
Consumer Mediation Center
Miami-Dade County's Mediation Center receives, processes and investigates consumer complaints, mediates disputes between consumers and businesses, identifies violations of the law by business operators, and issues civil citations.
601 NW 1st Court, 18th floor
Miami, FL 33136
Email: [email protected]
Hours: 8 a.m. - 3:30 p.m. Monday through Friday. Walkins are accepted.
Online OptionsFile a Consumer Complaint
Regulatory and Economic ResourcesLourdes M. Gomez
Stephen P. Clark Center
111 NW 1st Street,
Miami, FL 33128
305-375-2877 | [email protected]