I THRIVE @ Miami-Dade County
Contributing to the Community
Active listening and empathy are just a few of the key attributes that have helped Cynthia Flores excel in her role as a New Business Representative.
Airport Operations Supervisors Emmanuel Gatell and Frances Pera exemplify the Miami-Dade Aviation Department’s standard of first-class service by supporting over 40,000 credentialed badge holders at MIA each day.
Giving back to the community and leading by example is how Alfredo Villata delivers excellence to the residents of Miami-Dade County.
Recognizing Our Employees
Taking Action
If you have stories and examples of great service, we want to hear about it.
Got an idea that can save money or improve efficiency for the County? Don't keep it to yourself.
News & Events
Celebrate the resilience of County employees. Share stories of employee excellence.
About Us
The People and Internal Operations Department ensures efficient County operations and fosters a thriving workforce by integrating internal services and human resources management. The department provides facility, construction, fleet, and risk management, along with ADA compliance, real estate, security, and parking services.
It supports workforce development through performance management, employee training, diversity programs, and collective bargaining, while addressing workplace policies, payroll, and workforce metrics. Additionally, the department resolves discrimination cases through investigation and mediation. Serving County departments, employees, and the community, it is committed to operational excellence and an equitable workplace.
People and Internal Operations
Raymond Hall
Stephen P. Clark Center
111 NW 1st Street,
Suite 2401
Miami, FL 33128
305-375-5893
