Web Guide
Miami-Dade County's web portal, miamidade.gov, is the official online source to access government information and services. On average, the web portal boasts over a million unique page views per year. It is also the platform for viewing webcasts of government meetings, accessing surveys and submitting feedback, performing online transactions, and subscribing to receive mobile alerts, public notices and e-newsletters. Users can also create a profile to customize their account, link to their Water and Sewer Department account and access a growing number of self-service options.
If you want to find out more or need assistance designing a new digital experience, email [email protected].
As part of Miami-Dade County's commitment to ensure that government services and information are equally available to all members of our community, the County strives to comply with the standards set forth within the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1, AA. Learn more about ADA guidelines, tools you can use to check for compliance and request a manual ADA audit before you launch your new project.
When websites and applications follow best accessibility practices, they find wider audiences, improve search engine rankings and protect Miami-Dade County from legal liability. Prior to starting development on a new application, meet with the team to get a new application template and quality assurance checklist to help you get started.
The Content Style Guide is based primarily on Associated Press guidelines aimed to provide consistency with grammar, spelling, punctuation and language use.
The County Calendar is an application administered through Microsoft SharePoint for the entry and online display of County meetings and events.
All departments, agencies and elected officials covered under the general fund are provided a Miami-Dade County website.
The Miami-Dade County team can intake custom website projects for agencies exempt from County branding standards, not within the general fund, municipalities and government agencies. These projects are subject to approval by the department and will require a Memorandum of Understanding (MOU) and associated cost for service.
In cases where it's necessary to use documents and PDFs, it's important to do everything possible to ensure these files are accessible. Learn more about document accessibility.
For Miami-Dade County initiatives, as well as campaigns that will be actively promoted on social media, traditional media or collaterals, custom website addresses can be created with the purpose of promoting the website as a key information source.
Online surveys and e-forms are a valuable tool used to engage with your audience, with robust data reporting available to fine-tune your business decision-making.
Videos displayed on County websites must be uploaded to YouTube and meet branding and guidelines established by Miami-Dade Digital Media Services.
Communications and Customer Experience
Inson Kim
Stephen P. Clark Center
111 NW 1st Street,
Miami, FL 33128
305-375-5527
