Learn about the centralized administration of media advertising negotiation and placement for all County departments per the following advertising guidelines and policies.
The Content Style Guide is based on AP style to provide consistent guidelines for such publications in terms of grammar, spelling, punctuation and language usage.
County branding standards are designed to help County agencies implement the countywide branding strategy, and provide a resource for approved graphics and standards.
Bulk email distribution includes e-newsletters, press releases and mass mailings using the County's distribution system.
Guidelines for video, photographic and audio content for media events, television broadcasting, webcasting and social media.
Guidelines for producing award-winning marketing and branding campaigns that communicate important information to target audiences in creative ways.
Miami-Dade County has the right to monitor and review all postings made by its employees on behalf of the County on social media platforms for compliance with County and Department policy.
The County's web guide contains guidelines for accessibility, new website and applications development, content style standards and more.
County photograpers provide services for official County programs, events, initiatives and service, including official portraits, ceremonial photography and more.
Official Channels
The 311 Contact Center answers over 1.5 million calls and 30,000 emails annually, providing a fast, simple and convenient way for residents to get information on local government services.
Miami-Dade County's web presence, miamidade.gov is one of the primary ways government information is presented and communicated within the digital domain. It is a powerful, dynamic tool for engaging with both internal and external audiences.
County social media accounts disseminate information from the County about the mission, meetings, activities and current issues to members of the public.
Communications and Customer Experience
Inson Kim
Stephen P. Clark Center
111 NW 1st Street,
Miami, FL 33128
305-375-5527