Pay Water Bill by Phone, Mail or In Person
There are other options to pay your water bill if you choose not to do so online.
If the water at your property was disconnected due to non-payment and you make a payment, you must call the Customer Care Center at 305-665-7477 as soon as the required payment is made. If you call before 7 pm Monday through Friday, your service will be reconnected before midnight; otherwise, the service will be reconnected the following day by 10 am. If you call by 3 pm on Saturday and Sunday, service will be reconnected same day; otherwise, the service will be reconnected the following day by 10 am. In calling to request service reconnection, you are accepting responsibility for having all fixtures in the OFF position to avoid any water loss and/or damage to the property. The service will not be reconnected if there is evidence of water registering at the meter. A reconnection fee of $35.00 will be applied to your account for each visit required to reconnect the service.