Pay Water Bill by Phone, Mail or In Person

There are other options to pay your water bill if you choose not to do so online.

If the water at your property was disconnected due to non-payment and you make a payment, you must call the Customer Care Center at 305-665-7477 as soon as the required payment is made. If you call before 7 pm Monday through Friday, your service will be reconnected before midnight; otherwise, the service will be reconnected the following day by 10 am. If you call by 3 pm on Saturday and Sunday, service will be reconnected same day; otherwise, the service will be reconnected the following day by 10 am. In calling to request service reconnection, you are accepting responsibility for having all fixtures in the OFF position to avoid any water loss and/or damage to the property. The service will not be reconnected if there is evidence of water registering at the meter. A reconnection fee of $35.00 will be applied to your account for each visit required to reconnect the service.

Pay your water bill using your checking or savings account or a major credit card. Both services are available at all times.

Pay with checking or savings account
- Call 1-800-565-1800 to pay your water bill with your checking or savings account.
Pay with credit card
- Call 1-800-510-0880 to pay with Mastercard, Visa, American Express or Discover Card.
- A $3.95 convenience fee applies for credit card payments.
Pay your water bill at a County office, online kiosk or private pay station.

Full Service Centers

Cash, major credit cards, debit cards, check, cashiers' check or money order are accepted.
- Water and Sewer Department
  3071 SW 38th Ave., Miami
  1st Floor
  Monday - Friday
  8 a.m. to 4:30 p.m.
- South Dade Government Center
  10710 SW 211th St., Cutler Bay
  Suite 105
  Monday - Friday
  8 a.m. to 4:30 p.m.
- Joseph Caleb Center
  5400 NW 22nd Ave., Miami
  Monday - Friday
  8 a.m. to 4:30 p.m.
Cashiers only

Cash, check, cashiers' check or money order are accepted. No debit or credit cards accepted.
- Water and Sewer Department - LeJeune Office
  3575 S. LeJeune Rd., Miami
  Monday - Friday
  8 a.m. to 4:30 p.m.
Payment kiosk

Major credit cards and debit cards are accepted.

Payments submitted before 2 p.m. are processed the same day. After 2 p.m., they are processed the next business day.
- Water and Sewer Department
  3071 SW 38th Ave., Miami
  1st Floor
  Monday - Friday
  8 a.m. to 4:30 p.m.
- South Dade Government Center
  10710 SW 211th St., Cutler Bay
  Suite 105
  Monday - Friday
  8 a.m. to 4:30 p.m.
- Permitting and Inspection Center
  11805 SW 26th St., Miami
  Monday - Friday
  7:30 a.m. to 4 p.m.
Private pay station

Cash, check, cashiers' check or money order are accepted. No debit or credit cards accepted.

Allow one week for payment to process.
- Continental Pharmacy
  505 SW 8th St., Miami
  Monday - Sunday
  8 a.m. to 10 p.m.