water bill adjustment, water bill credit, pool credit, high bill, leak, meter reading, underground leak, concealed leak, lifetime credit, one-time credit, lifetime adjustment, certified meter test, certified meter request Water Bill Adjustments and Credits

water bill, credit, adjustments, water bill credit home-property water-sewer all-residents make-payment, request-service Customers may be eligible for a water bill adjustment or credit due to a leak, an act of vandalism or incorrect meter reading. You may receive an adjustment to your bill in any of these cases: <ul> <li>A high bill due to a leak that was concealed underground or behind a wall</li> <li>A once-a-year pool credit is allowed for a swimming pool that is emptied and refilled</li> <li>An act of vandalism resulting in a high bill (customer must have reported the incident to the police, and WASD must be able to verify repairs made to damaged water and sewer fixtures) <ul> <li><a href="https://www.miamidade.gov/resources/water/documents/forms/vandalism-adjustment-request.pdf" target="_blank" rel="noopener">Vandalism Adjustment Form</a></li> </ul> </li> <li>An over or underestimated reading</li> <li>An incorrect meter reading</li> </ul> To submit a request or documentation email: <a href="mailto:[email protected]">[email protected]</a>. If you would like to request an Administrative Hearing, call the Customer Care Center Monday through Friday, 8 a.m. to 7 p.m., excluding holidays, at 305-665-7477 or email <a href="mailto:%[email protected]">[email protected]</a> to request an Administrative Hearing form. noFee

Custom Underground Leak Adjustment The following requirements must be met to be considered for an adjustment to your bill: <ul> <li>All repairs for underground/concealed leaks must be completed within 30 days after notification by the department that a possible plumbing problem may exist</li> <li>An underground/concealed leak form must be completed and signed by the account holder in order to apply for a billing adjustment</li> <li>Attach a copy of the repair receipt/bills and/or a letter from the company or persons completing the repairs</li> <li>Attach photos from before and after the repairs have been completed</li> <li>Submit payment of 40 percent of current charges or verify your account is paid in full</li> <li>Before covering, repairs must be inspected by the department, unless they are in a hazardous area for which detailed pictures must be provided</li> <li>Access to the property will be needed depending on the location of the repair</li> </ul> The Underground Leak Adjustment form and documentation can be sent by indicating "Leak Credit" via fax, mail or email. Note the following regarding possible adjustments: <ul> <li>If repairs have not been completed, no adjustment will be applied to the account</li> <li>Monthly accounts will only be granted adjustments on the wastewater portion of the bill, with no adjustments made to the water portion of a bill for any leaks</li> <li>Billing adjustments will be 50 percent above the prior year's average usage on the water portion of the bill, and 100% adjustment above the prior year's average usage on the wastewater portion of the bill</li> <li>Customers may apply for a one-time lifetime 100 percent adjustment above the prior year's average usage on the water portion of the bill, if the water loss is six times higher than the prior year's average usage due to the leak repaired. This adjustment is applied only to one billing cycle</li> <li><a href="https://forms.miamidade.gov/251983328888072" target="_blank" rel="noopener">Underground/Concealed Leak Adjustment Request</a></li> </ul>

Custom Vandalism Adjustment The following requirements must be met to be considered for a vandalism adjustment to your bill: <ul> <li>All repairs to the damaged plumbing or water fixtures must be completed within 90 days after notification by the department that a possible plumbing problem may exist</li> <li>The account holder must complete and sign the 2-page Vandalism Adjustment Request form to apply for an adjustment</li> <li>An original repair receipt/bill or a letter from the company or persons completing the repairs</li> <li>An original police report detailing the damages or vandalism at the property (no police case cards)</li> <li>Attach photos from before and after the repairs have been completed</li> <li>Before covering, repairs must be inspected by the department unless they are in a hazardous area for which detailed pictures must be provided</li> <li>Access to the property will be needed depending on the location of the repair</li> </ul> The <a href="https://www.miamidade.gov/resources/water/documents/forms/vandalism-adjustment-request.pdf" target="_blank" rel="noopener">Vandalism Adjustment Request form</a> and required documentation can be submitted indicating “Vandalism Credit” via mail or in person at our walk-in office locations.  Note the following regarding possible adjustments: <ul> <li>If repairs have not been completed, no adjustment will be applied to the account</li> <li> Water theft does not qualify for an adjustment</li> <li>Billing adjustments will be 50 percent above the prior year’s average usage on the water portion of the bill and 100 percent adjustment above the prior year’s average on the wastewater portion of the bill</li> <li>Customers may apply for a one-time lifetime 100 percent adjustment above the prior year’s average usage on the water portion of the bill, if the water loss is six times higher than the prior year’s average usage due to the damaged plumbing repaired. This adjustment is applied only to one billing cycle</li> </ul>

Custom Pool (Sewer) Credit A once-a-year pool credit is available for a swimming pool that is emptied and refilled. The bill's sewer charges may be adjusted for the volume of water necessary to refill the pool. A $12.50 fee applies if the presence of the pool needs to be verified. Accounts that are billed for water only and premises with a submeter or separate sprinkler meter do not qualify for a pool credit. <a href="http://apps.miamidade.gov/wasdservice/index.html" target="_blank" rel="noopener">Log in or create a new miamidade.gov account</a> to submit request a pool credit.

Custom One-Time Lifetime Credit If you receive an extremely high bill that is not the result of a leak or any changes on the property, you may apply for a One-Time Lifetime adjustment on one billing period.  You may receive an adjustment to your bill in any of these cases: <ul> <li>The high bill must exceed 6 times the past year’s average usage</li> <li>The account must be in good standing without any interruption of service due to nonpayment, or placed in the Department’s collection process during the previous 12 months for late payments</li> <li>The original licensed plumber’s invoice must be submitted</li> <li>The original completed and signed notarized affidavit must be submitted</li> <li>The customer must have a minimum of 4 full billing cycles, or 12 months of billing history at the property in question</li> </ul> Note the following information regarding possible adjustments: <ul> <li>No adjustment will be granted for a hose, faucet, toilet, or hot water heater that was running inadvertently, or any other plumber fixture that has otherwise allowed water to flow for any period of time</li> <li>No adjustment will be granted if there have been any changes in water usage within the household during the billing period (i.e. new landscaping, guests visiting, major household repairs or construction that required increased water usage, problems with one’s pool or sprinkler system, or water theft)</li> <li>No photocopies, faxes, or emailed scans will be accepted of the affidavit in order to request the adjustment</li> <li>A one-time lifetime adjustment will be 50% credit to the water portion of the bill above the past year’s average consumption, and a 100% credit to the wastewater portion of the bill above the past year’s average consumption</li> </ul>

Custom Certified Meter Test A "legally accurate" meter is defined as a meter that has been tested by Miami-Dade County and is determined to register between 98.5 and 101.5 percent on high and intermediate test flows, and between 90.0 and 101.5 percent on low test flows. Complete a <a href="https://forms.miamidade.gov/251975963133061" target="_blank" rel="noopener">Certified Meter Request</a>. If the meter is found to be legally accurate, the account will be billed for the cost of testing. Certified meter tests take up to 60 days to complete. The test results will be mailed to you within 10 business days upon completion. The County will notify you of any discrepancies with your request.

Custom Administrative Hearings Account holders may dispute the accuracy, amount or calculation of any water and/or sewer service billing credits or denials thereof, through an administrative hearing. Customers that are billed on a monthly basis must do so within 60 days of the bill or adjustment decision, and customers that are billed on a quarterly basis must request a hearing within 90 days of the bill or adjustment decision. The following matters are not to be considered through an administrative hearing process: <ul> <li>Service charges and fees</li> <li>Liens</li> <li>Water and Sewer Rates Stormwater Fees</li> <li>Fees and/or charges billed on behalf of other entities</li> </ul> The Administrative Hearing is administered by the Clerk of the Courts on behalf of Miami-Dade Water and Sewer. An independent Hearing Officer will review any pertinent facts and evidence including testimony of witnesses and render a final decision. A decision by the Hearing Officer that is in favor of the Department will result in a $75 Administrative Fee being charged to the owner of the water and sewer account. If you would like to request an Administrative Hearing, call the Customer Care Center Monday through Friday, 8 a.m. to 7 p.m., excluding holidays, at 305-665-7477 or email <a href="mailto:[email protected]">[email protected]</a> to request an Administrative Hearing form.

Email Request or Documentation to [email protected] Miami-Dade Water and Sewer Department

Attention: Customer Relations Unit

3071 SW 38th Ave. Miami FL 33146-1520 Water and Sewer Douglas Office

Water and Sewer Douglas Office

3071 SW 38th Ave Miami FL 33146 government-building water-and-sewer FL true Monday Tuesday Wednesday Thursday Friday loc146248540340065

Reconnect Water Service

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home-property water-sewer contractors-developers, homeowners request-service Learn about re-connecting to receive water service. If your water service has been disconnected and you make the required payment, call the Customer Care Center at 305-665-7477 as soon as possible. Once payment is verified, an order will be placed to reconnect the water service.  If you call before 7 p.m. Monday through Friday, your service will be reconnected before midnight; otherwise, your water service will be reconnected by 10 a.m.  If you call by 3 p.m. on Saturday or Sunday, your service will be reconnected the same day; otherwise, your water service will be reconnected by 10 a.m. By calling to request service reconnection, you accept responsibility for having all fixtures in the OFF position to avoid any water loss or damage to the property. Water service will not be reconnected if there is evidence of water registering at the meter. A reconnection fee of $35.00 is applied to your account for each visit required to reconnect the service. How to pay: <ul> <li><a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1496941831493107">Pay Online</a></li> <li><a href="https://www.miamidade.gov/global/service.page?Mduid_service=ser1534347350059806">Pay Water Bill by Phone, Mail or In Person</a></li> </ul>   noFee

Custom

Water and Sewer Douglas Office - 3071 SW 38th Ave [loc146248540340065] : Miami ^ 33146 false Monday Tuesday Wednesday Thursday Friday *Walk-in hours are 8 a.m. to 3 p.m. Water and Sewer Douglas Office

Water and Sewer Douglas Office

3071 SW 38th Ave Miami FL 33146 government-building water-and-sewer FL true Monday Tuesday Wednesday Thursday Friday loc146248540340065 Dr. Martin Luther King Office Plaza - 2525 NW 62nd Street [loc1462483344163784] : Miami ^ 33147 false *Walk-in hours are 8 a.m. to 3 p.m. Dr. Martin Luther King Office Plaza

2525 NW 62nd Street Miami FL 33147 dr-martin-luther-king-office-plaza FL Monday Tuesday Wednesday Thursday Friday loc1462483344163784 South Dade Government Center - 10710 SW 211 Street [loc1471273232565600] : Cutler Bay ^ 33189 false South Dade Government Center

10710 SW 211 Street Cutler Bay FL 33189 government-office south-dade-government-center FL true Monday Tuesday Wednesday Thursday Friday loc1471273232565600

ser1496941831493107 Water Bill - Online Quick Pay

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reconnecting-to-a-water-meter loc146248540340065,loc1462483344163784,loc1471273232565600 ser1528382466740186 local county miami-dade department department Water and SewerWASD Contact Us /global/water/contact-water-sewer.page /global/publicrecords/search.page Miami-Dade County Water and Sewer Department We provide water and wastewater services directly to more than 400,000 retail customers and indirectly through wholesale (municipal) utilities. We provide high-quality drinking water and wastewater services, promote water conservation and work to safeguard public health and the environment. We provide water and wastewater services directly to more than 400,000 retail customers and indirectly through wholesale (municipal) utilities. These services include water supply, transmission, treatment, distribution, conservation, wastewater collection, treatment, disposal and water reclamation. You can pay your water bill online, through the mail or at any of our three customer service centers or a number of private payment centers located throughout Miami-Dade County. Developers rely on our review and approval of plans, including system points of connection, water and wastewater service agreements, new mains conveyance and meters. There are currently dozens of projects underway to enhance and upgrade our infrastructure utilizing state-of-the-art technology. This will create new jobs and increase service capacity that will support opening more businesses in the community. <ul> <li><a href="/global/navigation/prindex.page?ORGANIZATION=org1462998603451523">Read Department Press Releases</a></li> <li><a href="/global/calendar/water.page">Calendar of Events</a></li> </ul> /resources/images/banners/wasd-june2025-banner.png Director Jay Fink Jay Fink /global/government/biographies/water-and-sewer.page Water and Sewer Douglas Office - 3071 SW 38th Ave [loc146248540340065] : Miami ^ 33146 loc146248540340065 305-665-7477 /global/water/home.page facebook twitter instagram linkedin To request materials in an accessible format, or if you require special accomodations, please contact our ADA Coordinator: Shelly-Ann Davidson [email protected] 786-552-8370 water-and-sewer org1462998603451523 loc146248540340065 Water and Sewer Douglas Office 3071 SW 38th Ave Miami 33146 305-665-7477 /global/water/home.page facebook,twitter,instagram,linkedin https://www.facebook.com/MiamiDadeWater,https://twitter.com/MiamiDadeWater,https://www.instagram.com/MiamiDadeWater/,https://www.linkedin.com/company/miami-dade-water-and-sewer-department/

Water Bill - Online Quick Pay

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pay water bill, pay water home-property water-sewer all-residents make-payment Pay your water bill online as a one-time payment with a credit card or bank account, or enroll in free automatic payments. <div style="background-color: #027abb; padding: 15px 15px; margin-bottom: 10px;"> <h2>Important Message: </h2> For the convenience of Miami-Dade Water and Sewer Department (WASD)’s customers, credit cards are a permitted method to pay your retail water and sewer bill. As of April 29, a new fee structure will become effective for customers who use credit cards. <ul> <li style="color: #ffffff;">ACI Worldwide is the independent service provider that processes credit card transactions on behalf of the department. Residential customers are charged a $3.95 service fee per credit card transaction, with a cap of $5,000 per transaction. However, users of High-Cost Credit Cards, which may include cards that offer points or are rewards program credit cards, as well as commercial company credit cards will instead be charged a fee of 2.95 percent of the payment amount, with a cap of $5,000 per transaction. You will be notified of the amount of this fee before completing the transaction so you can opt to use a different form of payment. The total amount you are requesting to pay, plus the service fee, will be reflected on your credit card statement.</li> </ul> </div> Requests for an extension of time to pay can be made by <a href="http://apps.miamidade.gov/wasdservice/index.html" target="_blank" rel="noopener">logging into your account</a>. You can pay your water bill online through the following options: <ul> <li>Make a <a href="https://collectpay.princetonecom.com/otp/loadFullHostLogin.do?id=562174" target="_blank" rel="noopener">one-time payment</a> with your Mastercard, Visa, American Express or Discover Card.</li> <li>Make a <a href="https://collectpay.princetonecom.com/otp/loadFullHostLogin.do?id=562104" target="_blank" rel="noopener">one-time payment</a> using your bank account. This service is free of charge. Have your bank account and routing number accessible.</li> <li>Sign up free of charge and schedule <a href="https://www.paymywasdbill.com/enrollment/loadLogin.do?id=562104" target="_blank" rel="noopener">automatic payments</a> for your convenience. You can also enroll for paperless billing. <a href="https://www.miamidade.gov/global/water/paperless-billing.page">Learn how to enroll</a>.</li> </ul> One-time payments: Create or log in to your <a href="/sites/global/login.page">Water and Sewer</a> account in order to process a one-time payment with your bank account or credit card. If the water at your property was disconnected due to non-payment and you make a payment; you must call the Customer Care Center at 305-665-7477 as soon as the required payment is made. If you call before 7 p.m. Monday through Friday, your service will be reconnected before midnight; otherwise, the service will be reconnected the following day by 10 a.m. If you call by 3 p.m. on Saturday and Sunday, service will be reconnected same day; otherwise, the service will be reconnected the following day by 10 a.m. In calling to request service reconnection, you are accepting responsibility for having all fixtures in the OFF position to avoid any water loss and/or damage to the property. The service will not be reconnected if there is evidence of water registering at the meter. A reconnection fee of $35.00 will be applied to your account for each visit required to reconnect the service. noFee

make-paymentPay with credit cardhttps://collectpay.princetonecom.com/otp/loadFullHostLogin.do?id=562174 true make-paymentPay with bank accounthttps://collectpay.princetonecom.com/otp/loadFullHostLogin.do?id=562104 true make-paymentPay with auto payhttps://www.paymywasdbill.com/enrollment/loadLogin.do?id=562104 true online-serviceMy Water & Sewer Accounthttp://apps.miamidade.gov/wasdservice/index.html true online-serviceWASD Careshttps://w85exp.miamidade.gov/donationslowincome/startPayment.do true

ser1534347350059806 Pay Water Bill by Phone, Mail or In Person

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water-bill--online-quick-pay ser1496941831493107 local county miami-dade department department Water and SewerWASD Contact Us /global/water/contact-water-sewer.page /global/publicrecords/search.page Miami-Dade County Water and Sewer Department We provide water and wastewater services directly to more than 400,000 retail customers and indirectly through wholesale (municipal) utilities. We provide high-quality drinking water and wastewater services, promote water conservation and work to safeguard public health and the environment. We provide water and wastewater services directly to more than 400,000 retail customers and indirectly through wholesale (municipal) utilities. These services include water supply, transmission, treatment, distribution, conservation, wastewater collection, treatment, disposal and water reclamation. You can pay your water bill online, through the mail or at any of our three customer service centers or a number of private payment centers located throughout Miami-Dade County. Developers rely on our review and approval of plans, including system points of connection, water and wastewater service agreements, new mains conveyance and meters. There are currently dozens of projects underway to enhance and upgrade our infrastructure utilizing state-of-the-art technology. This will create new jobs and increase service capacity that will support opening more businesses in the community. <ul> <li><a href="/global/navigation/prindex.page?ORGANIZATION=org1462998603451523">Read Department Press Releases</a></li> <li><a href="/global/calendar/water.page">Calendar of Events</a></li> </ul> /resources/images/banners/wasd-june2025-banner.png Director Jay Fink Jay Fink /global/government/biographies/water-and-sewer.page Water and Sewer Douglas Office - 3071 SW 38th Ave [loc146248540340065] : Miami ^ 33146 loc146248540340065 305-665-7477 /global/water/home.page facebook twitter instagram linkedin To request materials in an accessible format, or if you require special accomodations, please contact our ADA Coordinator: Shelly-Ann Davidson [email protected] 786-552-8370 water-and-sewer org1462998603451523 loc146248540340065 Water and Sewer Douglas Office 3071 SW 38th Ave Miami 33146 305-665-7477 /global/water/home.page facebook,twitter,instagram,linkedin https://www.facebook.com/MiamiDadeWater,https://twitter.com/MiamiDadeWater,https://www.instagram.com/MiamiDadeWater/,https://www.linkedin.com/company/miami-dade-water-and-sewer-department/

Pay Water Bill by Phone, Mail or In Person

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home-property water-sewer all-residents in-person-only, make-payment There are other options to pay your water bill if you choose not to do so online. There are several options to pay your water bill if you choose not to do so online. noFee

Custom Pay in Person Pay your water bill at a County office, online kiosk or private pay station with the property owner's information as follows: <ul> <li>Name</li> <li>Mailing address</li> <li>Social Security number or federal tax ID number</li> <li>Daytime phone number</li> </ul> Full Service Centers Cash, major credit cards, debit cards, check, cashiers' check or money order are accepted. <ul> <li>Water and Sewer Department <a href="https://goo.gl/maps/K8HBjS776Y62" target="_blank" rel="noopener">3071 SW 38th Ave., Miami</a> 1st Floor Monday - Friday 8 a.m. to 4:30 p.m.</li> <li>South Dade Government Center <a href="https://goo.gl/maps/k7tBCmnZBCr" target="_blank" rel="noopener">10710 SW 211th St., Cutler Bay</a> Suite 105 Monday - Friday 8 a.m. to 4:30 p.m.</li> <li>Joseph Caleb Center <a href="https://goo.gl/maps/yVFZxuQvkfuimuSaA" target="_blank" rel="noopener">5400 NW 22nd Ave., Miami</a> Monday - Friday 8 a.m. to 4:30 p.m.</li> </ul> Cashiers only Cash, check, cashiers' check or money order are accepted. No debit or credit cards accepted. <ul> <li>Water and Sewer Department - LeJeune Office <a href="https://goo.gl/maps/VqLSFc36i1C2" target="_blank" rel="noopener">3575 S. LeJeune Rd., Miami</a> Monday - Friday 8 a.m. to 4:30 p.m. </li> <li>NW Dade Opa-locka Office <a href="https://goo.gl/maps/6Jwox8XA5Vz7v55M6" target="_blank" rel="noopener">780 Fisherman Street, Opa-locka</a> First Floor, Room 130 Monday - Friday, 8 a.m. to 4:30 p.m.</li> </ul> Payment kiosk Major credit cards and debit cards are accepted. Payments submitted before 2 p.m. are processed the same day. After 2 p.m., they are processed the next business day. <ul> <li>Water and Sewer Department <a href="https://goo.gl/maps/K8HBjS776Y62" target="_blank" rel="noopener">3071 SW 38th Ave., Miami</a> 1st Floor Monday - Friday 8 a.m. to 4:30 p.m. </li> <li>South Dade Government Center <a href="https://goo.gl/maps/k7tBCmnZBCr" target="_blank" rel="noopener">10710 SW 211th St., Cutler Bay</a> Suite 105 Monday - Friday 8 a.m. to 4:30 p.m. </li> <li>NW Dade Opa-locka Office <a href="https://goo.gl/maps/6Jwox8XA5Vz7v55M6" target="_blank" rel="noopener">780 Fisherman Street, Opa-locka</a> First Floor, Room 130 Monday - Friday, 8 a.m. to 4:30 p.m.</li> </ul> Private pay station Cash, check, cashiers' check or money order are accepted. No debit or credit cards accepted. Allow one week for payment to process. <ul> <li>Continental Pharmacy <a href="https://goo.gl/maps/PDnv8YvNYuQ2" target="_blank" rel="noopener">505 SW 8th St., Miami</a> Monday - Sunday 8 a.m. to 10 p.m.</li> </ul>

Custom Pay by Phone Pay your water bill using your checking or savings account or a major credit card. Both services are available at all times. Pay with checking or savings account <ul> <li>Call 1-800-565-1800 to pay your water bill with your checking or savings account.</li> </ul> Pay with credit card <ul> <li>Call 1-800-510-0880 to pay with Mastercard, Visa, American Express or Discover Card.</li> <li>A $4.49 convenience fee applies for credit card payments.</li> </ul>

Custom Pay by Mail Pay your water bill by mail using a check, cashier's check or money order. MIAMI-DADE WATER & SEWER DEPT PO BOX 26055 MIAMI, FL 33102-6055

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other-water-bill-payment-options ser1534347350059806 local county miami-dade department department Water and SewerWASD Contact Us /global/water/contact-water-sewer.page /global/publicrecords/search.page Miami-Dade County Water and Sewer Department We provide water and wastewater services directly to more than 400,000 retail customers and indirectly through wholesale (municipal) utilities. We provide high-quality drinking water and wastewater services, promote water conservation and work to safeguard public health and the environment. We provide water and wastewater services directly to more than 400,000 retail customers and indirectly through wholesale (municipal) utilities. These services include water supply, transmission, treatment, distribution, conservation, wastewater collection, treatment, disposal and water reclamation. You can pay your water bill online, through the mail or at any of our three customer service centers or a number of private payment centers located throughout Miami-Dade County. Developers rely on our review and approval of plans, including system points of connection, water and wastewater service agreements, new mains conveyance and meters. There are currently dozens of projects underway to enhance and upgrade our infrastructure utilizing state-of-the-art technology. This will create new jobs and increase service capacity that will support opening more businesses in the community. <ul> <li><a href="/global/navigation/prindex.page?ORGANIZATION=org1462998603451523">Read Department Press Releases</a></li> <li><a href="/global/calendar/water.page">Calendar of Events</a></li> </ul> /resources/images/banners/wasd-june2025-banner.png Director Jay Fink Jay Fink /global/government/biographies/water-and-sewer.page Water and Sewer Douglas Office - 3071 SW 38th Ave [loc146248540340065] : Miami ^ 33146 loc146248540340065 305-665-7477 /global/water/home.page facebook twitter instagram linkedin To request materials in an accessible format, or if you require special accomodations, please contact our ADA Coordinator: Shelly-Ann Davidson [email protected] 786-552-8370 water-and-sewer org1462998603451523 loc146248540340065 Water and Sewer Douglas Office 3071 SW 38th Ave Miami 33146 305-665-7477 /global/water/home.page facebook,twitter,instagram,linkedin https://www.facebook.com/MiamiDadeWater,https://twitter.com/MiamiDadeWater,https://www.instagram.com/MiamiDadeWater/,https://www.linkedin.com/company/miami-dade-water-and-sewer-department/

water-bill-adjustments-credits loc146248540340065,loc146248540340065 ser1481317436214369 local county miami-dade department department Water and SewerWASD Contact Us /global/water/contact-water-sewer.page /global/publicrecords/search.page Miami-Dade County Water and Sewer Department We provide water and wastewater services directly to more than 400,000 retail customers and indirectly through wholesale (municipal) utilities. We provide high-quality drinking water and wastewater services, promote water conservation and work to safeguard public health and the environment. We provide water and wastewater services directly to more than 400,000 retail customers and indirectly through wholesale (municipal) utilities. These services include water supply, transmission, treatment, distribution, conservation, wastewater collection, treatment, disposal and water reclamation. You can pay your water bill online, through the mail or at any of our three customer service centers or a number of private payment centers located throughout Miami-Dade County. Developers rely on our review and approval of plans, including system points of connection, water and wastewater service agreements, new mains conveyance and meters. There are currently dozens of projects underway to enhance and upgrade our infrastructure utilizing state-of-the-art technology. This will create new jobs and increase service capacity that will support opening more businesses in the community. <ul> <li><a href="/global/navigation/prindex.page?ORGANIZATION=org1462998603451523">Read Department Press Releases</a></li> <li><a href="/global/calendar/water.page">Calendar of Events</a></li> </ul> /resources/images/banners/wasd-june2025-banner.png Director Jay Fink Jay Fink /global/government/biographies/water-and-sewer.page Water and Sewer Douglas Office - 3071 SW 38th Ave [loc146248540340065] : Miami ^ 33146 loc146248540340065 305-665-7477 /global/water/home.page facebook twitter instagram linkedin To request materials in an accessible format, or if you require special accomodations, please contact our ADA Coordinator: Shelly-Ann Davidson [email protected] 786-552-8370 water-and-sewer org1462998603451523 loc146248540340065 Water and Sewer Douglas Office 3071 SW 38th Ave Miami 33146 305-665-7477 /global/water/home.page facebook,twitter,instagram,linkedin https://www.facebook.com/MiamiDadeWater,https://twitter.com/MiamiDadeWater,https://www.instagram.com/MiamiDadeWater/,https://www.linkedin.com/company/miami-dade-water-and-sewer-department/