Skip Navigation

Customer Service

Capital Improvement Program

Water & Wastewater Services

Water Meters

Conservation & Outreach

Construction & Development

About Us

Last Visited »

Hurricane Irma

As we continue our recovery and cleanup efforts, please visit the Emergency website for the latest information on openings and closings in Miami-Dade County.

Customer Service

Pay your water bill, manage your account and see how Miami-Dade County has some of the lowest water rates around.

Note: Miami-Dade Water and Sewer Department account information is considered a public record. However, Florida Statues 119.071 provides for an exemption for specified individuals regarding their public information from being disclosed. If you qualify for this exemption, please fill out and send in this form.

Per Florida Statute 668.6076, under Florida law, email addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

Start Service

Start new service with Miami-Dade Water and Sewer.

How to read your water bill

This sample bill shows you how to read and understand your Miami-Dade Water and Sewer bill.

High Water Bills

You may be throwing money down the drain and not even know it! Leaks, incorrect meter readings and even vandalism can be reasons you receive a high water bill. The Miami-Dade Water & Sewer Department understands your concerns and as a courtesy would like to help you with understanding why your bill may be so high.

Bill Adjustments

Read about circumstances that can lead to a water bill adjustment.

Past Due Account

Payments received after the past due date indicated on the bill will be subject to a 10 percent late charge. If payment is not received within 14 days of the due date, service is subject to disconnection and the account may be terminated.

Is Your Water Cloudy?

There are times when the water that comes out of your faucet appears cloudy? Typically, it's short-lived, and it's important to know it is not contaminated. Read more about why your water may appear cloudy, and what to do when it does.

Water Rates

The Miami-Dade Water and Sewer Department is proud to offer some of the lowest water and sewer rates across the country and is consistently looking for ways to provide quality service to our customers. The current rate structure encourages water conservation and remains low for most single and multi-family residences customers who have a low-to-average consumption.

Tampering Violations

It is unlawful without the written consent of Miami-Dade Water and Sewer Department (WASD) to tamper with any of the utility fixtures that service your property. The Clerk of the Courts manages the code enforcement process and a Civil Violation Notice is issued to either the property owner or tenant when a tampering violation is found.

Service Centers

Customers may make payments and work directly with a Miami-Dade Water and Sewer Customer Service Representative.

Back to Top Page Last Edited: Wed Nov 21, 2018 12:47:44 PM

You are now leaving the official website of Miami-Dade County government. Please be aware that when you exit this site, you are no longer protected by our privacy or security policies. Miami-Dade County is not responsible for the content provided on linked sites. The provision of links to these external sites does not constitute an endorsement.

Please click 'OK' to be sent to the new site, or Click 'Cancel' to go back.