Water Bill Assistance

The Low-Income Household Water Assistance Program (LIHWAP) is a federally-funded program that helps low-income households with water assistance. Miami-Dade County uses (LIHWAP) to help qualified residents pay their water bill.

(LIHWAP) is providing crisis water assistance to qualified Miami-Dade County residents who are experiencing a hardship in paying their water bill due to the pandemic. Eligible households can receive up to $1,000 within a 12-month period.

If your water has been disconnected or face disconnection you must visit a Community Resource Center. Appointments are encouraged but walk-ins are welcomed.

Eligibility and Requirements

• Reside in Miami-Dade County
• Must be a U.S. citizen or have legal permanent resident status
• Current State of Florida Drivers’ License or picture identification for all adults in the household 18 years and older
• Social Security card for all household members
• Proof of income for last 30 days
• Supplemental Nutrition Assistance Program (SNAP) benefits printout (if applicable)
• Birth certificates for children 5 years or younger
• Current electricity bill final notice or past due notice from electricity provider, or be disconnected
• If you receive Section 8 or public housing, bring a copy of your 50059 form that shows your current utility subsidy/allowance
• Signed notice regarding collection of Social Security numbers (Download notice in English or Spanish)
• Signed DEO waiver for release of general or confidential information (Download waiver)
• Proof of income for all household members for the past 30 days including, but not limited to:
  • Current year Disability and/or SSI Benefit Statement
  • Current year Social Security Benefit Statement
  • Consecutive pay stubs (weekly 4 stubs and monthly/biweekly 2 stubs)
  • Company letterhead verifying start date, pay rate, frequency of pay and average hours worked per week
  • Current Unemployment Wage Determination statement
  • Current Pension printout
  • Current Child Support Verification printout
  • TANF Verification printout
  • Current veteran benefits
  • Current Worker Compensation benefits
  • Notarized letter verifying the dollar amount of how much and how often, if someone is assisting you (attach income documentation such as pay stubs for the person assisting you)

Note: If necessary, additional documents may be requested upon review of your application in order to determine eligibility or explain current income if insufficient to meet household expenses.

Gross countable income of all household members may not exceed 60% of the state median income (SMI) or 150% of the current federal poverty guidelines (FPG) of the poverty income guidelines.

• 1 member in household: $26,036
• 2 members in household: $34,048
• 3 members in household: $42,059
• 4 members in household: $50,071
• 5 members in household: $58,082
• 6 members in household: $66,093
• 7 members in household: $67,595
• 8 members in household: $69,097
• 9 members in household: $73,800 - 150% FPG of the poverty income guidelines
• For each additional member in household with more than 9 people, add $7,080

Important Note: Households with income that exceeds 150% of the poverty level; however, the applicant or any of the household members are receiving Temporary Assistance for Needy Families (TANF), Supplemental Security Income (SSI) or Supplemental Nutrition Assistance Program (SNAP), may fall under the “categorically eligible” denomination and become automatically income eligible to receive assistance from the LIHEAP Program.