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Important Message

  • The Uber Voucher Program is now available for Metrobus riders in certain areas where specific bus routes have been altered.

Better Bus Network

In November 2023, we rolled out the Better Bus Network, the first redesign of our network of bus routes in 40 years, to offer better service to our residents by increasing reliability and frequency.  Since then, we have been collecting your feedback and are implementing a number of improvements to make the system more accessible and convenient for our riders.

On Monday, July 22, we added new connections, updated running times, and adjusted some routes to provide more service for more people. Learn more about the specific adjustments.
JULY 22 SERVICE CHANGES
On July 22, we added new connections, updated running times, and adjusted some routes to provide more service for more people. 
Learn more
System Map
Check out the newest Metrobus network map.
Explore the map
MetroConnect
MetroConnect - our improved and expanded, free, on-demand, shared ride service - will augment our Better Bus system, providing support for some riders where needed for last mile connections.
Reserve a ride
MetroLink
MetroLink is a new mobility option for residents along corridors with limited transit service.
Learn more

Helpful Tips for Passengers

  • Visit the Metrobus Routes & Schedules page for detailed route information.
    For real-time Metrobus service updates, please sign up for Transit Alerts or download the Go Miami-Dade Transit mobile app
  • We're a phone call away! Please call 311 or 305-468-5900 to get one-on-one personal customer service in English, Spanish or Creole, Monday through Friday, 7 a.m. - 7 p.m., and Saturday, 8 a.m. - 5 p.m.
  • Hearing or speech disability? Individuals with a hearing or speech disability can call Florida Relay at 711. The 311 Contact Center is closed on Sundays and holidays
  • Stay connected 24/7. Download the 311Direct or the GO Miami-Dade Transit app to stay connected
  • We’re here to help you! Look out for better bus on-street ambassadors starting October 16 to help guide you through the route changes
  • Look for new route information at the bus stops sign. Bus stop signs are being updated to help riders understand the changes for each route

Network Benefits

The new bus network was designed to improve service for the people who need it most, delivering more reliable, frequent service.

Some of the benefits riders are seeing include:
  • Metrobus average weekday ridership increased 6% in January 2024 and 4% in February 2024 in comparison to the same months last year.
  • Metrobus average Saturday ridership increased 14% in January 2024 and 17% in February 2024 in comparison to the same months last year.
  • Metrobus average Sunday ridership increased 5% in January 2024 and 1% in February 2024 in comparison to the same months last year.
  • The number of frequent routes on the network increased from five to nineteen, forming a network of frequent lines covering most of the county.
  • The number of residents who live 15-minute from frequent transit increased from 380,000 (14%) to 814,000 (30%) during weekday service.
  • Weekend service increased to near the same levels as weekdays, for most local routes.
  • The new network brought frequent service near almost 60% of households without cars; that’s 20,000 additional households without cars near more frequent service.

FAQs

Answers to our riders' most frequently asked questions.

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About Us

We connect people to places by providing a high-quality, safe, reliable, clean, and efficient mass transit system that meets the travel needs of the County's growing population and we provide vital transportation infrastructure systems and services.

Our mass transit system includes:

We provide all traffic signals countywide, along with all traffic control signs, street signage and pavement markings and all County and State-owned street lights. We build, operate and maintain movable and fixed bridges, swales, roadway surface repairs, guardrails, and along County road rights-of-way. We also operate and maintain the Rickenbacker and Venetian Causeways.

We manage the County Stormwater Utility for flood and water quality protection and maintain the secondary canal system.

Permits for all work within rights-of-way and code enforcement of unpermitted work is also handled by our Public Works division.

Read more about our local policies and Administrative Orders for equal employment opportunity, Disadvantaged Business Enterprise Program, accessible Transit services, and filing a discrimination complaint (Title VI) on Transit.