- The Uber Voucher Program is now available for Metrobus riders in certain areas where specific bus routes have been altered.
Better Bus SHIFTS into Gear
The initial phase was deployed on July 24, and Phase II, including newly added connections to the MetroConnect (Formerly GO Connect) on-demand service, was deployed on Nov.13, 2023.
Riders are encouraged to become familiar with the new Trip Planning Tool, system map, and other information on this page to better plan your commute on the new Metrobus service network.
Read more about the project’s background. Your opinion matters! Complete this brief survey to share your feedback.
Helpful tips for passengers
- A phone call away! Please call 311 or 305-468-5900 to get one-on-one personal customer service in English, Spanish or Creole, Monday through Friday, 7 a.m. - 7 p.m., and Saturday, 8 a.m. - 5 p.m.
- Hearing or speech disability? Individuals with a hearing or speech disability can call Florida Relay at 711. The 311 Contact Center is closed on Sundays and holidays
- Stay connected 24/7. Download the 311Direct or the GO Miami-Dade Transit app to stay connected
- We’re here to help you! Look out for better bus on-street ambassadors starting October 16 to help guide you through the route changes
- Look for new route information at the bus stops sign. Bus stop signs are being updated to help riders understand the changes for each route
Some of the benefits riders will see include:
- The number of frequent routes on the network will increase from five to nineteen, forming a network of frequent lines covering most of the county
- The number of residents who live 15-minute from frequent transit will increase from 380,000 (14%) to 814,00 (30%) during weekday service
- The number of low-wage jobs that are near frequent transit service on Saturdays will more than double from 17% today to 42%
- The number of minority residents near frequent transit will more than double from 13% to 30%
- Weekend service will increase to near the same levels as weekdays, for most local routes
- The new network will bring frequent transit service to more than a quarter million low-income residents, more than double the 119,000 who are near frequent transit today
- The new network will bring frequent service near almost 60% of households without cars; that’s 20,000 additional households without cars near more frequent service
- The number of African American residents near frequent transit nearly quadruples, from 43,000 to nearly 169,000 in November
Learn moreHOW IS YOUR ROUTE CHANGING?
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Mobility 305An informative, dynamic, and uniquely styled enewsletter that delivers relevant and insightful mobility updates, transit tips, and much more each month.
We connect people to places by providing a high-quality, safe, reliable, clean, and efficient mass transit system that meets the travel needs of the County's growing population and we provide vital transportation infrastructure systems and services.
Our mass transit system includes:
We provide all traffic signals countywide, along with all traffic control signs, street signage and pavement markings and all County and State-owned street lights. We build, operate and maintain movable and fixed bridges, swales, roadway surface repairs, guardrails, and along County road rights-of-way. We also operate and maintain the Rickenbacker and Venetian Causeways.
We manage the County Stormwater Utility for flood and water quality protection and maintain the secondary canal system.
Permits for all work within rights-of-way and code enforcement of unpermitted work is also handled by our Public Works division.
Read more about our local policies and Administrative Orders for equal employment opportunity, Disadvantaged Business Enterprise Program, accessible Transit services, and filing a discrimination complaint (Title VI) on Transit.